HighLine Supplies Inc

Overview

Highline Building Supplies is seeking a motivated and detail-oriented IT Administrator to join our growing team. This is an exciting opportunity for a proactive professional eager to launch their career in a fast-paced environment. You will work closely with our senior team to maintain system performance, ensure security protocols are followed, and support the seamless operation of our IT infrastructure across our retail and warehouse locations.

Key Responsibilities:

• Strengthen Cybersecurity: Implement and manage robust security measures, including Multi-Factor Authentication (MFA), endpoint protection, and team-wide phishing awareness training.
• Active Monitoring: Continuously monitor systems for suspicious activity and take timely, decisive action to mitigate potential risks.
• System Audits: Conduct regular audits to ensure all software, security patches, and firmware updates are consistently maintained.

• Operational Support: Ensure the smooth operation of warehouse and showroom technology, including POS systems, barcode scanners, and industrial printers.
• Real-Time Troubleshooting: Resolve technical issues impacting order processing, billing, or inventory flow to minimize downtime.
• System Maintenance: Perform routine administration across Windows and Linux environments, focusing on stability and user access management.
• Cloud & Virtualization: Support cloud environments (AWS/Azure) and virtualization platforms (VMware/Hyper-V).

Odoo ERP Management (Functional & Technical)

• ERP Optimization: Support the functional use of Odoo, assisting team members with workflows in Inventory, Sales, and POS modules.
• Process Improvement: Continuously optimize Odoo configurations to support faster checkout and more efficient inventory handling.
• Data Integrity: Assist with SQL database queries and ensure daily backup strategies are executed successfully.

• Service Desk Management: Set up and manage an internal ticketing/helpdesk system to streamline IT support requests.
• Automation: Develop simple automation scripts using PowerShell or Python to streamline repetitive daily tasks.
• Documentation: Maintain a reliable knowledge base of system settings, hardware inventory, and troubleshooting steps.

Requirements:

• Foundational Knowledge: Solid understanding of OS administration (Windows Server/Linux) and core networking (DNS, DHCP, IP addressing, Firewalls, and VPNs).
• Technical Curiosity: Familiarity with or a strong desire to learn virtualization and cloud infrastructure.
• Problem-Solving: A logical, calm approach to troubleshooting hardware and connectivity issues in a retail environment.
• Communication: Ability to provide friendly, clear technical support to non-technical team members.
• Education: Bachelor’s degree in Computer Science, IT, or a related field (Associate degree with relevant certifications also considered).
• Preferred Experience: Experience with Odoo (functional or technical) is a significant plus.

• Join us if you’re passionate about leveraging your IT expertise to build resilient infrastructure that empowers our organization’s growth!